Terms and Conditions

Welcome to Kaina Cosmetics, an online store that sells cosmetics and Skincare products. By using our website, you agree to the following Terms and Conditions:

  1. General:
  • Our website is owned and operated by Kaina Cosmetics, located at 559, Ground Floor, Silver Oak Road, Ghitorni, Delhi-30, India
  • We reserve the right to modify or update these Terms and Conditions at any time without prior notice. Your continued use of our website after any changes to these Terms and Conditions shall constitute your acceptance of the modified terms.
  • We reserve the right to terminate or suspend your access to our website at any time for any reason without notice.
  1. Product Information:
  • We make every effort to ensure that our product descriptions and images are accurate and up-to-date. However, we do not guarantee the accuracy, completeness, or reliability of any product information on our website
  • We reserve the right to modify, discontinue, or update our products and prices at any time without prior notice.
  1. Ordering and Payment:
  • When you place an order on our website, you agree to pay the full price of the products you have ordered, including any applicable taxes and shipping fees.
  • We accept payment through various payment methods such as credit cards, debit cards, and online payment services. All payments are processed securely through our payment gateway.
  • We reserve the right to cancel any order at any time for any reason, including but not limited to errors in product descriptions or pricing, or suspected fraud or unauthorized activity.
  1. Shipping and Delivery:
    • We make every effort to ensure timely delivery of your orders. However, we do not guarantee delivery times and are not liable for any delays or damages caused by shipping carriers.
    • Shipping fees are calculated based on the weight and destination of your order. c. We are not responsible for any customs fees, taxes, or duties imposed by your country of residence.
  2. Returns and Refunds:
    • We accept returns of unopened and unused products within 14 days of receipt of your order. You must contact us at info@kainaskincare.com to initiate a return.
    • We will issue a refund for the returned products, minus any shipping fees, within 30 days of receiving the returned products.
    • We do not accept returns or issue refunds for opened or used products, or for any products that are not in their original condition.
  3. Intellectual Property:
    • All content on our website, including but not limited to text, images, logos, and product descriptions, is the property of Kaina Cosmetics and is protected by Indian and international copyright laws.
    • You may not use any content from our website for commercial or non-commercial purposes without our prior written consent.
  4. Limitation of Liability:
    • We are not liable for any damages or losses arising from your use of our website or products, including but not limited to direct, indirect, incidental, or consequential damages.
    • Our liability is limited to the purchase price of the products you have ordered.
  5. Governing Law:

These Terms and Conditions are governed by the laws of India and any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Delhi.

If you have any questions or concerns about these Terms and Conditions, please contact us at info@kainaskincare.com or by phone at +91 95997 70966.